We wanted to inform you about an important update regarding shipments to Canada. As of December 9, we have been notified that shipments to Canada are currently at risk of being returned at the border and may not make it to their final destination due to the ongoing strike.
As a precautionary measure, we are temporarily holding all orders placed from Canadian addresses in our U.S. warehouse until the strike is resolved. This step is being taken to prevent potential issues with lost or delayed shipments and to ensure that your order reaches you safely once the situation is resolved.
We understand this may cause some inconvenience, and we truly appreciate your patience and understanding during this transitional period. Please know that we are closely monitoring the situation and will keep you updated on any changes. If you have any questions or concerns about your order, feel free to reach out to us directly.
Regarding the strike itself, we are only aware of the publicly available information and recommend contacting your local postal authority for the latest updates specific to your area.
As always, we value your business and are committed to providing the best customer experience possible. We hope this situation is resolved quickly and that shipments can resume without issue soon.
Thank you for your continued support!